Assigning tickets to your guests

If your booking asks you to assign tickets, add the details for the people who will use them. The buyer and the ticket holders can be different people.

  1. Open the booking from My bookings or your confirmation email.
  2. Find the attendee assignment option if it is available.
  3. Enter the correct details for each guest and check the email addresses.
  4. Save or submit the assignments and check the result.
  5. Make sure each guest has the ticket or access instructions they need.

Assigning attendee details does not automatically transfer the purchase, refund rights or ownership of the order. Do not sell or forward a ticket on the assumption that a name change permits resale.

If an assignment is locked, the guest changes, or you cannot find the option, contact the organiser or MEL support before the event.

Still need help?

If this article did not resolve it, contact support and include your booking or event details.

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