How to access your tickets
Open My bookings when signed in, or use the secure booking link in your confirmation email.
- Find the event and select Open Digital Pass.
- Check the ticket holders and complete any assignment step shown.
- Open the available ticket, QR code or Download PDF option.
- If a Wallet button is shown, you can use it to save the available pass to a compatible device.
Ticket links may appear after the initial confirmation while tickets are being issued. Refresh your booking and check your email if it is still processing.
Cannot find the booking?
Check the email address used at checkout and your junk folder. If you checked out as a guest, use the email link. Contact support if you cannot access it; signing into a different account will not establish ownership of the booking.
Keep QR codes and secure booking links private. A collection pass for an extra does not replace your entry ticket.
Next step
Still need help?
If this article did not resolve it, contact support and include your booking or event details.
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